Certificate IV in Leadership and Management
Develop skills to perform effectively as a leader to take on bigger and better opportunities. Study online to gain a nationally recognised BSB40520 Certificate IV in Leadership and Management with Swinburne Open Education.
Course code: BSB40520
Delivery mode: Online
Course duration: 18 months
Qualification: Certificate IV
Eligibility: This course is not available to international students
Nationally recognised: Yes
Awarded by: Swinburne University of Technology
Assessments:
Online quizzes, including multiple choice and short answer questions
Portfolio of evidence, written reports & case studies
Video and audio role plays and demonstrations
Unlock your leadership potential with this nationally recognised Certificate IV.
Study online to gain a Certificate IV in Leadership and Management (BSB40520) with Swinburne Open Education. This nationally recognised certificate is designed to develop skills that are needed to perform effectively as a leader and expand on existing skillsets and knowledge to take on bigger and better opportunities.
You will learn how to develop essential organisational and business operation skills, create sound communication strategies and skills, manage workplace relationships and team effectiveness as well as how to support the learning and development of teams and individuals
This Cert IV leadership management course is aimed at emerging leaders looking for more highly skilled work, a promotion or higher pay. Maintain work/ life balance with flexible online study, allowing you to continue in a current role. Enrol to study Leadership and Management online. Work towards your Certificate IV with Swinburne Open Education.
This course is not available to International students.
Skills you'll learn
Develop and implement a working knowledge to effectively prioritise work tasks aligned to work health and safety requirements within the workplace
Develop and apply sound communication strategies in order to manage difficult situations, lead difficult conversations and effectively articulate, present and debate ideas for a diverse audience
Develop critical thinking skills required to effectively improve work practices effectively lead and facilitate team and extended workplace relationships
Perform core management functions including operational planning and recruitment and onboarding.
Your career opportunities
Team leader
Customer service manager
Operations manager.
Start your career in leadership and management
Source: Career outcome information from Your Career (Jan 2025).
Why study Certificate IV in Leadership and Management online
This nationally recognised certificate develops skills that are needed to perform effectively as a leader and expand on existing skills and knowledge to take on bigger and better opportunities.
Learn how to develop essential organisational and business operation skills, create sound communication strategies, manage workplace relationships and team effectiveness as well as how to support the learning and development of teams and individuals.
Our flexible online study allows you to continue with your current role while you study.
Study online with Swinburne Open Ed
Designed and delivered online so you can learn anywhere, anytime
Study on any device - desktop, tablet or mobile
Learn through regular trainer-lead online sessions and native content
Engage with your learning community through online forums and messages
Download your free online course guide
Enter your details and the Swinburne Open team will send you a free course guide with the info to get started. An Enrolment Consultant will be in touch to discuss your options and answer any questions you may have.
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Meet Your Instructor
Dr. Mohammad Saif Ahmad
Dr. Saif brings extensive expertise to our Leadership and Management courses. With a Ph.D. in Commerce, an MBA, and top academic honours, he combines real-world business experience with years of teaching and training. His background as a lecturer, trainer, and consultant ensures practical insights to help you succeed in leadership roles.
Online course modules
Once you have enrolled in this course, you can access our online platform and start with the first module. You will need to complete a module and then the next module becomes available to you.
This online course contains 13 online modules, which have been designed to cover the following units of competency, including 5 core units and 7 elective units. This Cert IV leadership course contains an introductory module.
Expand units below, to get an understanding of topics and objectives.
BSBLDR411 Demonstrate leadership in the workplace
This unit describes the skills and knowledge required to lead teams and individuals by modelling high standards of conduct to reflect the organisation’s standards and values.
BSBLDR413 Lead effective workplace relationships
This unit describes the skills, knowledge and outcomes required to use leadership to promote team cohesion. It includes motivating, mentoring, coaching and developing the team and forming the bridge between the management of the organisation and team members.
BSBOPS402 Coordinate business operational plans
This unit describes the skills and knowledge required to implement operational plans by planning and acquiring resources, monitoring and adjusting operational performance and providing reports on performance, as required.
BSBXCM401 Apply communication strategies in the workplace
This unit describes the skills and knowledge required to facilitate and apply communication strategies in the workplace within any industry.
BSBXTW401 Lead and facilitate a team
This unit describes the skills and knowledge required to effectively lead and facilitate a team in a workplace within any industry.
BSBCMM412 Lead difficult conversations
This unit describes the skills and knowledge required to prepare, facilitate and lead difficult conversations.
BSBCRT411 Apply critical thinking to work practices
This unit describes the skills and knowledge required to use advanced-level critical thinking skills in a workplace context. This includes using methods of analysis, synthesis and evaluation.
BSBCRT412 Articulate, present and debate ideas
This unit describes the skills and knowledge required to articulate, present and debate ideas in a work or broader life context using creative techniques in order to provoke response, reaction and critical discussion.
BSBHRM413 Support the learning and development of teams and individuals
This unit describes the skills and knowledge required to determine individual and team development needs and to facilitate the development of the workgroup.
BSBHRM415 Coordinate recruitment and onboarding
This unit describes the skills and knowledge required to develop and implement strategies to source candidates and to assess their suitability for available positions.
BSBPEF402 Develop personal work priorities
This unit describes the skills and knowledge required to plan and prioritise own work tasks. It also addresses the skills and knowledge to monitor and obtain feedback on personal work performance.
BSBWHS411 Implement and monitor WHS policies, procedures and programs
This unit describes the skills and knowledge required to implement and monitor an organisation’s work health and safety (WHS) policies, procedures and programs in the relevant work area in order to meet legislative requirements.
Course requirements
Online study FAQs
We understand you need to fit study around your busy life. Our online learning platform is designed with this in mind, so you can study on any device, anywhere, anytime. Here are answers to some frequently asked questions.
Read more FAQs
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