Policies and Procedures
We value your privacy
Swinburne University of Technology acknowledges and respects the privacy of individuals. We advise that much of the information that you may have provided to, or may be asked to provide, to Swinburne University of Technology is 'personal information'.
As a general rule, personal information is not released by Swinburne University of Technology to other organisations, except in response to legal requirements such as a subpoena, and information regarding an individual will not be disclosed to a third party without the individual's consent, except where the third party is directly acting as our agent.
Why we collect your information
This information is normally collected for the purposes of processing your application, registration or inquiry for a Swinburne University of Technology course, activity or interest group. Information that we collect will be used for keeping you informed of upcoming events, improving the student experience and assisting us in improving and marketing our services to you. For more information refer to the Privacy Guidelines and Procedure below.
Security of your information
Swinburne University uses and implements industry standards for the security and protection of information collected, and this information is securely stored and access is restricted to authorised personnel only, ensuring that your personal information is protected and safeguarded.
Access to your information
You have a right of access to, and alteration of personal information concerning yourself held by the University, in accordance with Government Legislation.
Our privacy guidelines and procedure
Download and view Swinburne University of Technology’s privacy guidelines, March 2014.
The Student Handbook provides information relevant to your journey with Swinburne Open Education including details of your rights and obligations, course delivery and assessment model, support and administration.
Student Support Policy and Procedure
Schedule of Administrative Fees
Cancellation and Refund Policy Procedure
Reasonable Adjustment Policy and Procedure
Assessment Policy and Procedure
Complaint and Appeal Policy and Procedure
Student Completion Policy and Procedure
Recognition of Prior Learning and Credit Transfer Policy and Procedure
Marketing Policy and Procedure
Student Recruitment Policy and Procedure
Quality Assurance and Continuous Improvement Policy and Procedure
