Certificate IV in Information Technology

ICT40120
18 months
Online

Start your new career in information and communications technology (ICT) with the online ICT40120 Certificate IV in Information Technology. Earn a nationally recognised certificate with Swinburne Open Education.

Enrol now
  • Course code: ICT40120

  • Delivery mode: Online

  • Course duration: 18 months

  • Qualification: Certificate IV

  • Eligibility: This course is not available to international students

  • Nationally recognised: Yes

  • Awarded by: Swinburne University of Technology

  • Assessments:

    • Online quizzes, including multiple choice and short answer questions

    • Portfolio of evidence, written reports & case studies

    • Video and audio role plays and demonstrations

If you’re looking to start a career in information and communications technology (ICT), the Certificate IV in Information Technology will get you there.

This nationally recognised course teaches you how apply a wide range of skills in varied work contexts.

This information technology course equips you with expertise in implementing maintenance procedures, troubleshooting system applications, and contributing to cyber security risk management.

You’ll also learn how to establish database backup and restore procedures, install, configure, and test networks and servers in organisations, and provide technical support to clients.

With a predicted 38.9% job growth over the next five years for Systems Administrators and IT Support Officers/Technicians*, you’ll graduate ready to join a rapidly growing industry.

*Seek.com.au

Enjoy the flexibility of online study at your own pace. Gain a nationally recognised Cert IV in Information Technology (ICT40120). Enrol now to study online with Swinburne Open Education.

This course is not available to International students.

 

Skills you'll learn

  • Comply with IP, ethics and privacy policies in ICT environments

  • Apply advanced critical thinking to work processes

  • Contribute to cyber security risk management

  • Apply introductory programming techniques

  • Identify and resolve client ICT problems

 

Your career opportunities

  • Computer Technician

  • IT/ICT Support Officer

  • IT Support Technician

  • IT Technician

  • Service Desk Analyst.

A data analyst sits at a desk working from home

 

Start your information technology career

Source: Career outcome information from Your Career (Oct 2024).

 

Why study Certificate IV in Information Technology online

  • This information technology course is nationally recognised.

  • Graduate ready to join a rapidly growing industry.

  • Gain skills in maintenance procedures, troubleshooting applications, and supporting cyber security risk management.

  • Learn to establish database backups, install and test networks and servers, and provide technical support

  • Flexible online study at your own pace while keeping your job.

A female student happily studying on her laptop with a notebook by her side.

 

Study online with our world-class learning platform

  • Designed and delivered online so you can learn anywhere, anytime

  • Study on any device - desktop, tablet or mobile

  • Learn through regular trainer-lead online sessions and native content

  • Engage with your learning community through online forums and messages

 

Download your free online course guide

Enter your details and the Swinburne Open team will send you a free course guide with the info to get started. An Enrolment Consultant will be in touch to discuss your options and answer any questions you may have.

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All fields are required. By downloading the Course Guide, you agree to our Privacy Policy and receiving email and other forms of communication from us. You can opt-out at any time.

 

Once you have enrolled in this online course, you can access our online platform and start with the first module. You will need to complete a module and then the next module becomes available to you.

This Cert IV information technology course contains 21 online modules, which have been designed to cover the following units of competency, including 7 core units and 13 elective units. This course contains an introductory module.

Expand units below, to get an understanding of topics and objectives.

BSBCRT404
BSBCRT404 - Apply advanced critical thinking to work processes

This unit describes the skills and knowledge required to use advanced-level critical thinking skills in a professional context. This includes using methods of analysis, synthesis and evaluation.

BSBXCS404
BSBXCS404 Contribute to cyber security risk management

This unit describes the skills and knowledge required to contribute to cyber security risk management, which includes assisting in developing and managing associated risk management strategies.

ICTICT426
ICTICT426 - Identify and evaluate emerging technologies and practices

This unit describes the skills and knowledge required to identify emerging technologies and practices in the ICT sector and evaluate their potential impact on organisational practices.

ICTICT443
ICTICT443 - Work collaboratively in the ICT industry

This unit describes the skills required to work collaboratively in virtual Information and Communications (ICT) team environments to achieve organisational objectives. It includes contributing to performance and capability within teams, participating in team activities, exchanging knowledge and skills and providing support to team members.

ICTICT451
ICTICT451 - Comply with IP, ethics and privacy policies in ICT environments

This unit describes the skills and knowledge required to comply with the protection and lawful use of intellectual property (IP) and to implement relevant organisational ethics and privacy policies.

ICTPRG302
ICTPRG302 - Apply introductory programming techniques

This unit describes the skills and knowledge required to create simple applications through introductory programming techniques.

ICTSAS432
ICTSAS432 - Identify and resolve client ICT problems

This unit describes the skills and knowledge required to identify, record, prioritise and resolve client Information and Communications Technology (ICT) support activities and escalate as required.

BSBPEF402
BSBPEF402 Develop personal work priorities

This unit describes the skills and knowledge required to plan and prioritise own work tasks. It also addresses the skills and knowledge to monitor and obtain feedback on personal work performance.

BSBXCS402
BSBXCS402 Promote workplace cyber security awareness and best practices

This unit describes the skills and knowledge required to promote cyber security in a work area. It applies to those working in a broad range of industries who as part of their job role support policies, procedures and practice within an organisation that promote cyber security.

BSBXCS403
BSBXCS403 Contribute to cyber security threat assessments

This unit describes the skills and knowledge required to support maintaining a cyber secure network through identifying cyber security threats for an organisation.

ICTCYS407
ICTCYS407 Gather, analyse and interpret threat data

This unit describes the skills and knowledge required to gather data from various sources, analyse, and interpret information for threats, inconsistencies and discrepancies.

ICTICT428
ICTICT428 Select cloud storage solutions

This unit describes the skills and knowledge required to select cloud storage solutions based on the analysis of organisational requirements. It includes the development of implementation strategies to ensure that the organisation is prepared for the implementation of the selected cloud storage solutions.

ICTICT435
ICTICT435 - Create technical documentation

This unit describes the skills and knowledge required to create technical documentation that is clear and understandable for the target audience and both easy to navigate and apply.

ICTICT517
ICTICT517 Match ICT needs with the strategic direction of the organisation

This unit describes the skills and knowledge required to ensure information and communications technology (ICT) products and systems match the strategic direction of the organisation.

ICTNWK422
ICTNWK422 Install and manage servers

This unit describes the skills and knowledge required to install and manage a server. It includes the ability to conduct initial configuration and testing, administration, software distribution and updates, profiling and troubleshooting.

ICTNWK424
ICTNWK424 Install and operate small enterprise branch networks

This unit describes the skills and knowledge required to utilise networking fundamentals, including wide area network (WAN) technologies, basic security, route and switch operations as well as to configure simple networks.

ICTPMG411
ICTPMG411 Support small scale ICT projects

This unit describes the skills and knowledge required to support the management of low risk, straight forward Information and Communications Technology (ICT) projects within an organisation.

ICTSAD502
ICTSAD502 Model data processes

This unit describes the skills and knowledge required to gather process data and business information in order to model data processes within an organisation.

ICTSAS441
ICTSAS441 Support ICT system software

This unit describes the skills and knowledge required to support Information and Communications Technology (ICT) system software through the management of ICT system files, management of ICT system security, ICT system backups and ICT system restores.

ICTSAS530
ICTSAS530 Use network tools

This unit describes the skills and knowledge required to select, operate and test an array of networking tools to maintain high security networks.

 

Course requirements

There are no formal requirements for this Cert IV information technology qualification. However, students must be at least 18 years old and must be an Australian or New Zealand citizen or resident.

This course is not available to International students.

The Swinburne Open modern online learning platform has been designed so that you can study online anywhere, anytime. You will need to meet the following IT requirements to use our platform for this Certificate IV course:

Desktop or laptop

  • Latest version of Chrome or Safari

  • Microsoft Office (2010 or higher)

  • Adobe PDF Reader

Mobile or tablet*

  • Latest version of Chrome or Safari

  • Latest version of Android

  • Latest version of iOS

* Students using a mobile or tablet will need to upload documents from a laptop or desktop or have a Dropbox account.

 

 

Online study FAQs

We understand you need to fit study around your busy life. Our online learning platform is designed with this in mind, so you can study on any device, anywhere, anytime. Here are answers to some frequently asked questions.

Read more FAQs

 

Swinburne Open Education is an online education provider and all courses are delivered digitally, allowing you to learn anywhere, anytime. 

Our learning platform is online native and can be accessed on any device. We’ve created a joyful experience with natively accessible information, alleviating the need to download presentations and allowing you to focus on learning the content rather than how to use our platform.

Online modules are broken down into topics and subtopics specific to the module. Each module contains a range of learning styles including written text, diagrams, instructional videos and formative activities that provide you with instant feedback and prepares you for summative assessments. 

Learning is supported by regular trainer-led online sessions. At the end of each module and prior to the sequential module, skills and knowledge are evaluated through summative assessments. Assessment consists of online quizzes, assignments and supervised tests. Through our learning platform you will:

  • Access your learning materials and assessments

  • Undertake and upload assessments

  • Engage and interact with your trainer

  • Participate in student forums and find a ‘study buddy’

  • Access your assessment grades and feedback

  • Access student support services.

More information about learning online with Swinburne Open Education can be found in our Student Handbook.

Support is offered via scheduled live Q&A sessions, all support sessions are recorded and made available for students to view in their own time. If a student has attended a live Q&A session and still needs additional support, a one on one video chat can be arranged with a trainer.

Self-paced learning gives you the flexibility to fit study around your life. We understand life doesn’t always go to plan. You can apply for extensions for up to 6 months (3 months per extension) if needed. See more details in our full FAQs.

If you are less than half way through your enrolment period and it’s not working out, you can opt-out of the second half and reduce your course fee liability to 50% of the total course fee. Refer to the Student Agreement for full terms and conditions.

 

 

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